Cookies

This cookie notice applies to the websites http://www.investorist.co.uk, http://m.investorist.co.uk and all Premium Portal websites owned and operated by Investorist Ltd based in the UK and Europe (collectively referred to as “the Company’s Websites”). The Company’s Websites like many other websites use cookies to improve the way the websites work for clients and visitors. Here you’ll find information on what cookies are, how they are used and how you can change cookie settings and some useful links for further reading. If this notice does not provide the information you are looking for please email [email protected]

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu for a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

The cookies used on the Company’s Websites have been categorised based on the categories found in the ICC UK Cookie guide. Descriptions of each of the categories are below.

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Examples include:

  • Remembering previous actions (e.g. user entered text, or purchases added to “carts”) when navigating back to a page in the same session.

  • Managing and passing security tokens to different services within a website to identify the visitor’s status (e.g. logged in or not).

  • To maintain tokens for the implementation of secure areas of the website.

  • To route customers to specific versions/applications of a service, such as might be used during a technical migration.

  • Multimedia content player session cookies (such as flash player cookies) for the duration of a session.

  • Load balancing session cookies for the duration of a session.

  • Third-party social plug-in content sharing cookies (for members of a social network who have already logged in) which do not track users.

These cookies will not be used:

  • To gather information that could be used for marketing to the user.
  • To remember customer preferences or user ID’s outside a single session (unless the user has requested this function).

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Examples include:

  • Web analytics – where the data collected is limited to the website operator’s use only, for managing the performance and design of the site. These cookies can be third-party cookies but the information must be for the exclusive use of the publisher of the website visited.
  • Ad response rates – where the data is used exclusively for calculating response rates (clickthrough rates) to improve the effectiveness of advertising purchased on a site external to the destination website. If the same cookie is used to retarget adverts on a third-party site this would fall outside the performance category (see Category 4)
  • Affiliate tracking – where the cookie is used to let affiliates know that a visitor to a site visited a partner site some time later and if that visit resulted in the use or purchase of a product or service, including details of the product and service purchased. Affiliate tracking cookies allow the affiliate to improve the effectiveness of their site. If the same cookie is used to retarget adverts this would fall outside the performance category (see Category 4)
  • Error management – measuring errors presented on a website, typically this will be to support service improvement or complaint management and will generally be closely linked with web analytics.
  • Testing designs – testing variations of design, typically using A/B or multivariate testing, to ensure a consistent look and feel is maintained for the user of the site in the current and subsequent sessions.

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Examples include:

  • Remembering settings a user has applied to a website such as layout, font size, preferences, colours etc.
  • Remembering a choice such as not to be asked again to fill in a questionnaire.
  • Detecting if a service has already been offered, such as offering a tutorial on future visits to the website.
  • Providing information to allow an optional service to function such as offering a live chat session.
  • Fulfilling a request by the user such as submitting a comment.

Category 4: targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Examples include:

  • Cookies placed by advertising networks to collect browsing habits in order to target relevant adverts to the user. The site the user is visiting need not actually be serving adverts, but often this will also be the case.
  • Cookies placed by advertising networks in conjunction with a service implemented by the website to increase functionality, such as commenting on a blog, adding a site to the user’s social network, providing maps or counters of visitors to a site.

Investorist Cookies

The table below outlines all cookies used on the Company’s Websites and states:

  • the cookie’s purpose;
  • the ICC UK Category we believe the cookie best fits within;
  • which Company Website the cookie is used on; and
  • expiry date of the cookie.
Cookies Purpose ICC UK Category Public .co.uk Premium Portal Expires

iv.culture.name

Stores the culture value for Multilingual functionality.

1

3

Yes

Yes

14 days

iv.dev.id

Stores the Developer ID for user permissions, if they’re logged in.

1

3

No

Yes

14 days

iv.loginhst.id

An unique ID to store the current login session details for the user. E.g. we capture when they logged in and when they logged out.

1

No

Yes

14 days

iv.nwp.id

Stores network partner ID for user permissions, if they’re logged in.

1

3

No

Yes

14 days

iv.search.state

The State search parameter, which is used to display search results and also used for displaying ads relevant to the state.

4

No

Yes

14 days

iv.subdomain.name

Stores the portal domain name to load portal specific details.

1

3

Yes

Yes

14 days

iv.supdev.id

Stores the Super Developer ID for user permissions, if they’re logged in.

1

3

No

Yes

14 days

iv.supdev.userid

Stores the Portal Super Admin User ID for user permissions, if they’re logged in.

1

3

No

Yes

14 days

iv.suppart.userid

Stores the Super Partner User ID for user permissions, if they’re logged in.

1

3

No

Yes

14 days

iv.user.id

Stores the Logged in User ID for user permissions, if they’re logged in.

1

3

No

Yes

14 days

iv.user.type

Stores the Logged in User Type for user permissions, if they’re logged in. E.g. NWP Admin, Seller Admin, NWP Super Admin etc

1

3

No

Yes

14 days

iv.whiteLabel.name

Stores the Portal name to re-display on the screen.

1

3

Yes

Yes

14 days

whiteLabelFavicon

Favicon file name. Favicon is an icon used when users save the website to their favourites list. It is also displayed in the address bar next to the web address.

1

3

Yes

Yes

14 days

iv.mobile.redirect

Used when users on mobile devices click the ‘Full Site’ link, to display the main site instead of constantly redirecting them back to the mobile version.

1

3

Yes

Yes

14 days

iv.isdevcrnwp.id

Identifies whether the partner is created in the Portal by a seller.

1

3

No

Yes

14 days

iv.notify.bool

Identifies whether the notification at the top of the screen has previously been closed by the user, so not to display it again.

1

3

Yes

Yes

14 days

Changing Cookie Settings

You can change cookie settings by adjusting the settings on your browser. However, if you disable or delete all cookies, you will not have access to all the functionality on the site. Most popular browsers allow you to refuse all cookies, to accept them only from trusted sites, or to accept cookies from the websites you are using at any particular time. In most browsers, you can find these settings under “Options” or “Preferences” or under the spanner symbol. To understand these settings, you can use the ‘Help’ option in your browser, the following links may also be helpful:

  • Cookie settings in Internet Explorer
  • Cookie settings in Firefox
  • Cookie settings in Chrome
  • Cookie settings in Safari web and iOS

Other Features Used

IP Addresses

When you visit the Company’s Websites, we collect your Internet Protocol (IP) addresses to track and aggregate non-personal information. For example, IP Addresses are captured to monitor the regions from which clients and visitors navigate the Company’s websites.

Social Media Features

In order to enhance your internet experience and to make the sharing of content easier, some of the pages on the Company’s Websites contain tools or applications that are linked to third party social media service providers such as Facebook, Twitter, LinkedIn, or Google+. Through these tools or applications the social media service provider may set its own cookies on your device. We do not control these cookies and you should check the social media service provider’s website for further details about how they use cookies. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Feature.

Google Analytics

Google Analytics, a web analytics service provided by Google, uses four different cookies which are stored in your computer for varying lengths of time. These collect anonymous information including the number of visitors to the Company’s Websites, where the visitors came to the site from, and the pages they visit while they are here.

  • The _utma cookie remains in a computer for two years or the cookie cache is cleared. It tracks anonymous user behavior, such as first visit and last visit.

  • The _utmb cookie lasts for 30 minutes and the _utmc lasts until the end of your browser session.

  • They work together to calculate the time a user spends on the site, the first showing when you arrive and the second showing when you leave.

  • The _utmz cookie indicates where a user was before they came to the Company’s Websites. It might have been at a search engine like Google or on a social network site, or just straight from entering the address. It shows geolocation data too (roughly where you are). If the visitor searched for a keyword, it stores that too. This cookie lasts six months, and is probably the most important Google Analytics cookie.

For more information on the cookies used by Google Analytics, visit their site.

Vimeo

Embedded Vimeo videos are used on the Company’s Websites so clients and visitors can play videos. Your interactions with embedded Vimeo videos are governed by the privacy and cookie policies of Vimeo. For further information please visit their website at https://vimeo.com/cookie_policy

Further Reading

Information about cookies

You can read more about cookies at: http://www.allaboutcookies.org

Internet Advertising Bureau

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at: http://www.youronlinechoices.eu

International Chamber of Commerce United Kingdom

Information on the ICC (UK) UK cookie guide can be found on the ICC website section: http://www.international-chamber.co.uk/our-expertise/digitaleconomy

Google Analytics

Information about Google Analytics and to opt out of it is found by visiting; https://tools.google.com/dlpage/gaoptout


Zendesk